Quality Policy for Faultrap

FaulTrap S.r.l. identifies the priority objective of its policy in fully satisfying the requirements and expectations of customers.

It believes that the satisfaction of these expectations is achieved by ensuring the required level of quality for the services provided and by offering a service based on maximum flexibility, efficiency, and punctuality.

It therefore identifies the most appropriate means to achieve and maintain these objectives is in the constant technological adaptation and in the development and continuous improvement of the quality management system.

At the foundation of the quality management system, the Company places as essential requirements:

•        The direct, continuous, and permanent commitment of the Management to continuously improve its effectiveness.

•        The direct, full, and conscious involvement and participation of the Company's personnel at all levels.

•        The relationship of maximum collaboration and understanding with the Customers to correctly evaluate and interpret their needs and be able to operate in the best possible way.

•        The relationship of close collaboration and transparency with the Suppliers for the improvement of the quality of the products and services purchased.

The quality management system developed by the Company is based on maintaining the requirements specified in the UNI EN ISO 9001: 2015 standard.

The dissemination of knowledge and the application of the requirements of the standard and of the quality management system throughout the company are ensured by the constant commitment of the Management.